michael.Jones
May 25, 2026
"Fit was actually spot on"
I was a little nervous about ordering a suit online, not gonna lie, but it ended up fitting way better than I expected. The jacket sits nicely on my shoulders, and the pants didn’t need any tailoring at all. The measurement guide was easy to follow too, so overall I’m really happy with it.
"Surprisingly Easy Store Visit"
I wasn’t sure what to expect, but my in-store appointment ended up being really smooth. The staff was laid-back and friendly, and they got my measurements done way faster than I thought they would. Pleasantly surprised by the whole experience.
james_Eason77
May 04, 2026
"Pretty much exactly what I hoped for"
I’m really happy with how my suit turned out. I was expecting a good fit, but it came out even better than I thought, and the fabric feels really nice too. It did take a little longer than I expected, but once it arrived, I felt like it was worth the wait.
"Cute styles, but picking the right fit was a bit of a guess"
I really liked the style options and there were plenty of choices, but figuring out the fit felt a little confusing. My gut says they have good stuff, but you kind of have to trust your instincts when choosing a size.
WILLIAMSON
April 12, 2026
"Alterations took longer than I hoped"
I ordered a suit from indochino, I think sometime in late spring or maybe early summer, and the first fitting just wasn’t quite there. The jacket felt tight around the shoulders, and the pants definitely needed some adjusting too. To be fair, the staff at the store were nice and took their time marking everything for alterations.
When the suit came back, it did fit better, but it took longer than I was expecting. I’m sure I waited a couple weeks, maybe a bit more, and I ended up having to check in myself. The final suit is okay now, not perfect, but wearable. I like the idea of the service, I just wish the whole process had been a little smoother.
"This one was a bit hit..."
This one was a bit hit or miss for me. The fit didn’t feel quite right, and the stitching looked a little messy like it was rushed. It’s not the worst, but I was expecting it to be put together better.
PamelaYoung
April 05, 2026
"I had a sizing problem with my suit..."
I had a sizing problem with my suit order and expected the usual scripted customer service runaround. You know, lots of polished “we value your experience” stuff without much happening. But they were actually helpful. They replied quickly, explained how the remake process worked in plain language, and didn’t make me feel like I was being difficult. The people in the store were relaxed and easy to deal with too. I’m still not big on company-speak, but the support was genuinely better than I expected. I’d use them again.
hello_erna548
March 21, 2026
"Decent suit, but the fabric could be better"
The suit fits well and works fine for the price, but the fabric is thinner than I expected from the photos. It’s not terrible, and I’ve worn it a few times without any major issues, but it doesn’t feel as premium as it looks online. that feels like something that could’ve been preventable with more accurate pictures or a better description. Overall, it’s decent, but I wish the material felt a little nicer.
TenishaBlakely_05
February 01, 2026
"They sent the wrong size"
I ordered one size and received a different one, which was frustrating. Mistakes happen, but it feels like the right thing would be to double-check orders before sending them out so customers aren’t stuck dealing with the hassle.
adamporter4890
January 31, 2026
"I’m happy with my Indochino suit..."
I’m happy with my Indochino suit. I wasn’t trying to spend a fortune, but I still wanted something that looked sharp and fit better than off-the-rack. For the price, the quality and fit were better than I expected. I did need one small alteration, and I’ll admit I’m always a little wary of dealing with customer service because it can be such a hassle, but it ended up getting taken care of fine. Now the suit looks great and I feel like I got good value
JamesDayley_82
January 08, 2026
"Ordering a Suit Online Was Surprisingly Not a Disaster"
I ordered a suit from indochino.com, the whole online process was way easier than I expected. The measuring guide was clear enough that even I, a person who does not casually measure myself for fun, managed to get through it.
I liked being able to choose the fabric, lining, and little details without needing a fashion degree or a personal stylist standing nearby judging me. Checkout was simple, and they actually sent updates after I ordered, which was nice because apparently communication is still possible in online shopping.
The fit turned out better than I thought it would. It needed one small adjustment, but that seemed normal and not some dramatic tailoring crisis. Overall, I’m really happy with it and would definitely order again.
Gladys-dirico
December 30, 2025
"The measuring process was mostly easy to follow..."
The measuring process was mostly easy to follow, but I still found myself second-guessing a couple of steps (especially the ones that are hard to do solo). A few parts definitely worked better with another person helping, and I think the instructions could’ve been a bit clearer.
The suit ended up close, but not quite perfect, so I had to take it in for some adjustments (not the end of the world, just extra time). Overall, it wasn’t a bad experience, but it took more effort than I expected. I’d give it 3 stars.
robert-Bergen
December 29, 2025
"Showed up sooner than I thought"
I was expecting to wait a bit longer, but that was unnecessary, it arrived quickly and got here faster than I thought it would.
Allan_patterson82
December 16, 2025
"Frustrating return and remake experience"
The suit still didn’t fit right even after I sent in my measurements, so I reached out about a return or remake. That whole process ended up being frustrating. The remake took much longer than I expected, and every time I contacted support, I felt like I was getting different answers from different people. They did offer to fix things, but I had to keep following up and chasing for updates. It was eventually wearable, but the hassle made it not really worth it for me